1. Introduction
Alaric Health Services ("Alaric Health Services," "Alaric," "we," "us," or "our") is a U.S.-based healthcare revenue cycle management and medical billing services company.
This Privacy Policy explains how we collect, use, disclose, protect, and retain information when you visit or interact with our website and related online services.
By using this website, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Name and professional contact information.
- Email address and telephone number when voluntarily provided.
- Company, practice, or organization information.
- Information contained in inquiries submitted through our contact forms.
- Information you voluntarily provide when requesting information about our services.
- Technical information such as browser type, device type, IP address, and website usage information where applicable.
We collect information primarily when you voluntarily submit it through our website or communicate with us.
3. Information Submitted Through Contact Forms
Our website may provide forms through which prospective clients, healthcare organizations, business partners, or other visitors can contact Alaric Health Services.
General contact forms are intended primarily for business inquiries, service requests, and communications with our team.
4. Protected Health Information (PHI) and HIPAA
Alaric Health Services provides medical billing and revenue cycle management services that may involve handling protected health information ("PHI") on behalf of healthcare clients where applicable.
Where Alaric Health Services is acting as a business associate under the Health Insurance Portability and Accountability Act ("HIPAA"), we maintain appropriate policies, procedures, and safeguards designed to protect PHI in accordance with applicable HIPAA requirements and our contractual obligations.
Our HIPAA-related responsibilities may vary depending on the services provided, the role we perform for a client, and the applicable agreement between Alaric Health Services and that client.
5. How We Use Information
Information collected through our website may be used to:
- Respond to inquiries and requests for information.
- Communicate with prospective and existing clients.
- Provide information about our medical billing and RCM services.
- Evaluate and respond to business opportunities.
- Maintain and improve our website and online services.
- Prevent fraud, abuse, spam, and unauthorized activity.
- Maintain website security.
- Comply with applicable legal and regulatory requirements.
6. Disclosure of Information
We do not sell personal information submitted through our website for monetary consideration.
Information may be disclosed when reasonably necessary to:
- Provide requested services or respond to communications.
- Use service providers that support our website or business operations.
- Protect the security and integrity of our systems.
- Comply with applicable laws, regulations, legal processes, or lawful requests.
- Protect the rights, safety, and property of Alaric Health Services, our clients, or others.
Where HIPAA applies, disclosures of PHI are handled in accordance with applicable HIPAA requirements, contractual obligations, and other applicable laws.
7. Service Providers and Third Parties
We may use trusted third-party providers to support website hosting, form processing, communications, security, analytics, or other business functions.
Such providers may process information only as necessary to provide their services and subject to applicable contractual, privacy, security, and legal requirements.
Our website may also contain links to third-party websites. We are not responsible for the privacy practices or content of websites that we do not operate.
8. Web3Forms and Email Notifications
Website inquiry forms may use Web3Forms or another form-processing service to securely transmit and process submitted inquiry data for the purpose of delivering form notifications to Alaric Health Services.
Information submitted through a website form may therefore be processed by the applicable form service provider according to its own policies and contractual terms.
Visitors should use the appropriate secure communication channel when communicating sensitive patient or healthcare information.
9. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, alteration, disclosure, or destruction.
No internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, while we work to protect information, we cannot guarantee absolute security.
Where HIPAA applies, additional safeguards and requirements may apply to protected health information.
10. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce applicable agreements.
Retention periods may vary depending on the type of information and the legal, contractual, regulatory, or operational requirements applicable to it.
11. Cookies and Analytics
Our website may use cookies or similar technologies to support website functionality, security, performance, and analytics.
The specific cookies and technologies used may change as our website and services evolve.
If analytics, advertising, or other tracking technologies are implemented, applicable disclosures and choices will be provided as required by law.
12. Your Privacy Choices
Depending on applicable law, you may have rights regarding personal information we maintain about you.
These rights may include requesting access to, correction of, or deletion of certain personal information, subject to applicable legal and regulatory limitations.
Requests may be submitted using the contact information provided below.
13. Children's Privacy
Our website and services are intended for businesses, healthcare organizations, professionals, and other adults. We do not knowingly collect personal information from children through this website.
If you believe a child has provided personal information through our website, please contact us so that we can review and address the situation appropriately.
14. California and Other U.S. Privacy Rights
Certain U.S. states provide residents with specific privacy rights. Depending on the circumstances and applicable law, residents may have rights relating to access, correction, deletion, portability, or other aspects of personal information.
These rights are subject to applicable exceptions and limitations, including obligations relating to legal, regulatory, contractual, security, and healthcare information.
If you would like to make a privacy-related request, please contact us using the information below.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business practices.
When changes are made, the "Last Updated" date at the top of this page will be updated accordingly.
16. Contact Us
Alaric Health Services
Business: Medical Billing & Revenue Cycle Management (RCM)
Email: alarichealthservices@gmail.com
For privacy questions, website inquiries, or requests concerning information handled through this website, please contact us using the email address above.